What Is UltraCap Trading's Support Structure?

FAQs - What Is UltraCap Trading’s Support Structure?

We have a multi-tiered support structure to cater to different needs:

Customer Support Team: Handles public inquiries and general questions.
Partner and Affiliate Team: Manages partnerships, affiliates, and general PR/associate inquiries. We are open to bespoke arrangements and love to work with communities to offer as much opportunity to good traders as possible.
Dedicated Accreditation and LPM Support: Provides specialized support for those in our Accreditation Program and Live Portfolio Managers (LPMs). This team has direct access to dedicated resources and technical teams for the platforms provided.
Risk Management Team: Handles onboarding, communicates with accreditation traders on account management, and liaises directly with the technology and accounts departments for funding partner analysis. They also work closely with LPMs to ensure consistency and viability in trading strategies.

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info@ultracaptrading.com

Suite 102, Level 17, Angel Place, 123 Pitt Street Sydney, NSW, Australia 2000

Monday to Friday
23:00 – 05:00 GMT
09:00 – 15 00 AEST

Disclaimer

© 2023 Ultra Capital Enterprises Pty Ltd ACN 648 477 052 | ABN 34 648 477 052 is a trading talent recruitment firm specializing in recruiting, evaluating, profiling and contracting retail trading participants for the private contracted use of their trading data. We do not engage in any regulated activities and do not provide brokerage services or act as a financial institution. We do not market for any brokerage services and do not act as or conduct services as a custodian. Purchases of trading plans should not be considered deposits. The fees for our programs are utilized for operational costs, including staff, technology, and other business-related expenses.

Risk Disclosure

The services offered on this website are skill-assessment services designed to evaluate your trading abilities under specific program guidelines and objectives. Before enrolling in any of our programs, we strongly recommend a comprehensive review of the program requirements. All trading activities occur within a simulated trading environment that mirrors real trading conditions but does not involve actual money or assets. Any profits or losses incurred within this simulated environment are purely educational and do not translate to real financial outcomes.

Hypothetical Performance Disclosure

Hypothetical performance results come with inherent limitations and should not be considered indicative of future results. No assurance is given that any account will achieve profits or losses similar to those shown in hypothetical scenarios. Hypothetical trading does not involve financial risk, and no hypothetical trading record can fully account for the impact of financial risk in actual trading. Factors such as the ability to withstand losses and adhere to a particular trading program can adversely affect actual trading results. Numerous other market-related factors that are not accounted for in hypothetical performance can also adversely affect actual trading outcomes.

General Notice & Compliance

Ultra Capital Enterprises is located at Suite 102, Level 17, Angel Place, 123 Pitt Street, Sydney, NSW, 2000, Australia. We operate, are registered and are compliant to the Australian Securities and Investments Commission through the Australian Corporations Act 2001 and adhere to consumer guarantees under Australian Consumer Law (ACL). We operate internationally with transparency under Legal Entity Identifier:#984500ABDDDFC6CF7744. We cannot and will not be held liable for any adverse effects or losses arising from services that we do not directly provide. All broker-related services are under contracted agreement with reputable, regulated brokerages. Ultra Capital Enterprises does not act as or conduct services as a broker. Ultra Capital Enterprises is not a financial institution of any kind. It’s not a broker, and it does not ‎market for any brokerage services. The information on this site and the services offered are not intended for distribution to residents of any country or jurisdiction where such distribution or use would be contrary to local laws or regulations.